For every 3 months of service that I get, 1 month is spent getting the line to work. And when it does, it's either noisy or the internet connection is abysmally slow. I get a non functional modem with my DSL connection. I spent 2 weeks just getting the damn adapter replaced. Finally I got a local one, and started using it. For the last 3 weeks I have been running around, calling, emailing, logging complaints and what not. Nothing. Now finally when I threatened the JDE/SDO whatever of sending an email to higher ups on the incompetence being shown, they might come and fix it. Anyhow, I have had it. Anyone knows the process of disconnecting a BSNL connection? I am sure it would be a long PITA.